外贸人:老美教你给激活久不下单老客户的
17
个邮件模板!
激活好久没有下单的老客户
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1 By Dr. Mel Luthy, Chief Editor
We
value
all
our
business
relationships
with
customers.
We
have
especially
enjoyed supplying your paper needs for the last five years. You understand, then,
why we are concerned that you have not placed an order for the last six months. If
we have offended you in any way, we sincerely apologize and want to regain your
good will. We would appreciate knowing how to serve you better.
We have enclosed brochures of our new fall products. Since we have served
you for such a long time, we can offer you prices that compare favorably with the
prices on your previous contract. We are confident that both our new and standard
products can meet your needs in every way. We hope to hear from you.
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2 By Dr. Mel Luthy, Chief Editor
Last year was a great year for us. Why? Because we had the privilege of filling
several large orders for you. We have not heard from you for several months, so it
seems that you have forgotten us. Did we do something to offend you? Or have
you been so busy that you inadvertently overlooked your need to reorder?
Providing excellent service to our customers is very important to us. Since we